The Service Management screen provides an overview of the Component Product included in the license you are currently using.

For MDR License Users:

If your organization is using an MDR (Managed Detection & Response) license, the following Component Product will be available:

  • SOAR (Security Orchestration, Automation and Response):
    This module is used by the SOC (Security Operations Center) team to operate the system.
    It enables 24/7 security monitoring, incident detection, and automated or semi-automated incident response.

  • EDR (Endpoint Detection and Response):
    This module is used to manage and protect your endpoint devices (e.g., desktops, laptops, servers).
    It helps detect, investigate, and respond to threats directly on your organization's endpoints.

How to View Component Product Details:

Each Component Product listed on the screen can be explored in more detail.

To access a specific Component Product module:

  • Click the "Open" button corresponding to the desired Component Product.

  • You will be redirected to a dedicated screen that provides detailed monitoring information, usage data, and system interactions for that service.